Refund Policy

Return Policy

If there is any reason you are unsatisfied with your purchase, you may return your order with us within 14 days from your original shipment date. All returns will be credited as online credit only. Please note that the customer will be responsible for the return shipping cost. The return shipping is not refundable.

Returns will be processed approximately 5 to 7 business days after we receive your return.

If you have received defective or incorrect merchandise (style, size, color) you must contact us at curvygirlspole@gmail.com within 5 days of delivery date and provide a photo of the defect.

Non-Refundable Items

The following items are not eligible for returns and will be denied:

  • All items marked “FINAL SALE”.
  • Returns received after 14 days of the original shipment date.
  • basic leggings, sports bras and bodysuits.
  • Damaged, washed, worn or altered items including items returned with deodorant, cosmetic, smoke, perfume and/or stains.
  • All shipping fees are non-refundable

Curvy Girls Pole reserves the right to determine eligibility for returns, and to update this policy at anytime without notice.